Cloud Roofing Pricing & Reviews
Cloud Roofing pricing, reviews & BBB record for San Antonio homeowners. A family-owned company since 1975 with a 3.5-star Google rating — recurring complaints about workmanship, communication failures, and months-long delays. We show your exact price in 2 minutes, no appointment needed.
No real pricing on their website — you have to call and schedule an inspection first. We show yours in 2 minutes.
See My Instant Price
Roof Direct SA vs Cloud Roofing: side-by-side comparison
Based on publicly available information.
| Roof Direct SA | Cloud Roofing | |
|---|---|---|
| Get a price without an appointment | See your price online in 2 minutes | Requires in-person inspection1 |
| Years in San Antonio | 16 years | Since 19752 |
| BBB complaints | 0 complaints | 0 complaints3 |
| Customer satisfaction | Strong referral base | 3.5 stars on Google (~120 reviews)4 |
| Sales model | Zero salespeople | Commission-based estimators6 |
| Pricing transparency | See your exact price online | Generic $5K–$15K range, exact quote requires inspection |
Cloud Roofing reviews, BBB record and complaints
Cloud Roofing has been in business since 1975 as a family-owned San Antonio company. They have a 3.5-star Google rating from approximately 120 reviews and a similar 3.5 stars on Yelp from 38 reviews. On Yelp, recurring complaints span years — months-long project delays, workmanship issues leading to leaks after installation, difficulty reaching the company for warranty work, and at least one customer who had a lien filed against them after a deductible billing dispute. Several reviewers describe confrontational interactions with company ownership.
We take a different approach — no sales team, no commissions, no corporate overhead. Just your price, upfront, in 2 minutes.
Cloud Roofing pricing
No published pricing. No online estimator. Here’s where the overhead goes for big box roofing companies.
Where Your Money Goes
Typical cost breakdown for a San Antonio roof replacement
Materials and labor are identical. The difference is everything else.
Save Thousands
*Approximate cost breakdown based on industry averages for large roofing companies vs. independent local contractors.
Two-office overhead
Cloud operates offices in San Antonio and Houston. That structure — two markets, office leases, management across cities — adds cost that a single-owner company doesn’t carry.
Commission estimators
Employee reviews describe commission-based compensation for sales and estimator roles. We have zero salespeople — you see your price online.
Insurance-claim model
Much of Cloud’s business centers on filing insurance claims, meeting adjusters, and supplements. If you’re paying cash, you’re still paying for that infrastructure.
Same shingle brands, different price
Same shingle brands, same manufacturer warranties. The difference in price is everything else — sales teams, multiple offices, and overhead that has nothing to do with your roof.
With Roof Direct SA, your price is based on your roof size — not your zip code, not a sales commission, not whether you have an insurance claim. See your exact price in 2 minutes.
Cloud Roofing's quoting process vs. instant pricing
Getting a roofing quote shouldn’t feel like buying a timeshare.
- 1Call or submit a form on their website
- 2Schedule an in-person inspection (they claim it’s valued at $1,250)
- 3Inspector assesses the roof and documents findings
- 4Receive a written estimate
- 5Decide whether to move forward
- 1Type your address — satellite measures your roof instantly
- 2Choose Good, Better, or Best — see your exact price
- 3Submit — we call to schedule your install
Frequently asked questions
Straight answers. No sales pitch.
We show your exact roof replacement price online in 2 minutes. No appointment needed.
Get your exact roof price
Same shingles. Same warranties. Get your exact price in under 2 minutes—no appointment, no salesperson.
Get My Instant Quote
Compare other San Antonio roofers
Sources
- Cloud Roofing requires an in-person inspection before providing a quote. Their blog lists a generic range of $5,000–$15,000 for residential roof replacement with no material-specific breakdown. (cloudroofing.com, accessed March 2026)
- Cloud Roofing Company (Ken Cloud Roofing Company, LLC) was founded in 1975. Family-owned with offices in San Antonio and Houston. (BBB profile, cloudroofing.com, accessed March 2026) [source]
- BBB profile for Cloud Roofing: A+ rating, Accredited since 2021. Zero complaints in the last 3 years. (bbb.org, accessed March 2026) [source]
- Google reviews for Cloud Roofing San Antonio: 3.5 stars from approximately 120 reviews. Recurring complaints about workmanship, months-long delays, and communication failures. (Google, accessed March 2026)
- Cloud Roofing Yelp page: 38 reviews, ~3.5 stars. Complaints span years — months-long project delays, workmanship issues leading to leaks, liens filed against customers after deductible billing disputes, and confrontational interactions with ownership. (yelp.com, accessed March 2026) [source]
- Indeed employee reviews describe commission-based or 1099 compensation for estimator roles. Pay & Benefits scored 3.3/5. (indeed.com, accessed March 2026)
*Pricing based on publicly available data from each company’s website as of March 2026. Actual pricing varies by roof size, materials, and condition. Contact each company directly for exact quotes.