Integrity Roofing & Siding San Antonio Reviews
Integrity Roofing & Siding reviews, BBB record, and pricing for San Antonio homeowners. They run five sales consultants, seven service lines, and an office suite — overhead that goes into every roof quote. Zero BBB complaints, but a 3.0-star Yelp rating with recurring complaints about communication and workmanship. We install the same shingle brands for thousands less.
Five consultants. Seven service lines. One office suite. All in your roof price.
See My Instant Price
Roof Direct SA vs Integrity Roofing & Siding: side-by-side comparison
Based on publicly available information.
| Roof Direct SA | Integrity Roofing & Siding | |
|---|---|---|
| Get a price without an appointment | See your price online in 2 minutes | Requires in-home visit from a consultant |
| BBB complaints | 0 complaints | 0 complaints1 |
| Sales team overhead | Zero salespeople | 5 Home Improvement Consultants2 |
| Years in business | 16+ years in San Antonio | Since 2006 (20 years)4 |
| Specialization | Roof replacement only | 7 service lines (roofing, siding, windows, gutters, carpentry, commercial, repairs)5 |
| Pricing transparency | See your exact price online | Price only after in-home consultation |
Integrity Roofing & Siding reviews, BBB record and complaints
Integrity Roofing & Siding is a family-owned San Antonio company founded in 2006. They have zero BBB complaints and strong Google reviews (4.7/5, 337 reviews). Their Yelp page (3.0/5, 17 reviews) is a different story — communication failures are the recurring theme. Multiple reviewers describe forgotten appointments, unreturned calls, and months-long waits. One customer in March 2026 documented shingle damage during installation, bent gutter flashing, nails left in the driveway, and zero communication throughout the project. Another called the work "a cheap job done at a premium price." The owner has acknowledged dropped balls on at least one occasion.
We take a different approach — no sales team, no commissions, no corporate overhead. Just your price, upfront, in 2 minutes.
Integrity Roofing & Siding pricing
No published pricing. No online estimator. Here’s where the overhead goes for big box roofing companies.
Where Your Money Goes
Typical cost breakdown for a San Antonio roof replacement
Materials and labor are identical. The difference is everything else.
Save Thousands
*Approximate cost breakdown based on industry averages for large roofing companies vs. independent local contractors.
Five sales consultants
Integrity employs five "Home Improvement Consultants" who visit homes to provide estimates. Five salaries, five vehicles, and the overhead of an in-home sales process. We have zero salespeople — you see your price online in 2 minutes.
Seven service lines
Integrity runs residential roofing, commercial roofing, siding, windows, gutters, carpentry, and repairs. Each service line requires specialized crews, equipment, and management. We focus exclusively on roof replacement.
Office overhead
Integrity maintains an office suite on West Ave. That overhead is built into every project. We have no office — the savings go directly to you.
Same shingles, same warranties
Both companies install the same major shingle brands. The manufacturer warranties are identical regardless of who installs them. The difference is the price you pay for installation.
With Roof Direct SA, your price is based on your roof size — not your zip code, not a sales commission, not whether you have an insurance claim. See your exact price in 2 minutes.
Integrity Roofing & Siding's quoting process vs. instant pricing
Getting a roofing quote shouldn’t feel like buying a timeshare.
- 1Call or submit a form on integritysa.com
- 2A Home Improvement Consultant is assigned to your project
- 3Consultant visits your home for an inspection and assessment
- 4Consultant presents options and provides a written estimate
- 5Review the estimate and decide
- 1Type your address — satellite measures your roof instantly
- 2Choose Good, Better, or Best — see your exact price
- 3Submit — we call to schedule your install
Frequently asked questions
Straight answers. No sales pitch.
Google: 4.7/5 stars, 337 reviews. Their strongest platform.
BBB: 4.94/5 stars, 0 complaints. Clean record since 2008.
Yelp: 3.0/5 stars, 17 reviews — communication failures are the recurring theme. Multiple reviewers describe forgotten appointments, unreturned calls, and months-long waits. A March 2026 review documented shingle damage, bent flashing, nails left behind, and zero communication. Another customer called it "a cheap job done at a premium price."
When Integrity shows up and does the work, reviews are generally positive. The problem is getting them to show up, communicate, and follow through.
The question is whether you want to pay for five sales consultants, seven service lines, and office space — or get the same shingles and manufacturer warranties for thousands less.
At Roof Direct SA, you can see your exact roof replacement price in under 2 minutes — no appointment, no consultant visit.
Roof Direct SA works with the same experienced installation crews we've partnered with for over 16 years.
The difference is what you pay for installation.
Note: Texas does not require a statewide roofing license. Integrity Roofing is a licensed San Antonio contractor.
Get your exact roof price
Same shingles. Same warranties. Get your exact price in under 2 minutes—no appointment, no salesperson.
Get My Instant Quote
Compare other San Antonio roofers
Sources
- Integrity Roofing & Siding BBB profile: A+ rating, accredited since March 11, 2008, zero complaints in the last 3 years, customer reviews averaging 4.94/5 stars. [source]
- Integrity Roofing employs five "Home Improvement Consultants" for in-home sales visits. (integritysa.com/san-antonio-roofing/meet-the-team/, accessed March 2026)
- Integrity Roofing is an Owens Corning Platinum Preferred Contractor (8+ consecutive years) and GAF System Certified. Also James Hardie Elite Preferred for siding. (integritysa.com, accessed March 2026)
- Integrity Roofing & Siding founded in 2006 by Ronnie Suarez. Family-owned — Ronald A. Suarez (President), Stephanie B. Suarez (VP), A.D. Suarez (VP of Production). (integritysa.com/integrity-roofing/, BBB profile)
- Integrity Roofing services: residential roofing, commercial roofing, siding (James Hardie specialty), windows (Pella, Simonton), gutters, carpentry/trims, and roof repairs. (integritysa.com, accessed March 2026)
- Integrity Roofing has won the Angi Super Service Award multiple years and the 2020 Owens Corning Platinum Product Excellence Award. (integritysa.com, accessed March 2026)
- Integrity Roofing & Siding Yelp page: 3.0/5 stars, 17 reviews. Recurring complaints about communication, missed appointments, and workmanship issues. Most recent negative review (March 2026) documented shingle damage, bent flashing, nails left behind, and zero communication during the project. [source]
*Pricing based on publicly available data from each company’s website as of March 2026. Actual pricing varies by roof size, materials, and condition. Contact each company directly for exact quotes.